Go Time Auto Repair

We help with your extended warranty claim, start to finish

If your car has an extended warranty or service contract, it may pay for some or all of a transmission repair, and you should not have to chase it alone. We diagnose the problem, send the warranty company what it asks for, work with the adjuster and keep you posted by text. When the claim is approved, we bill the warranty company directly for what it covers.

Typical time in the bay
Depends on the warranty company's review. We text you updates
How the price works
In writing, first

Extended warranty claims

  • Diagnose the problem and document what we find, with photos
  • Contact the warranty company and send the claim information it asks for
  • Work with the adjuster, the inspector the warranty company sends, if it wants to see the car
  • Explain what is approved, what is not and what you would owe, before any work
  • Once the claim is approved, bill the warranty company directly for what it covers
  • Text you where the claim stands along the way
  • Road test before you pick it up

Signs you need this

  • Your car has an extended warranty or service contract
  • The transmission is slipping, shifting badly or showing a warning light
  • You are not sure what your contract covers
  • The warranty company asked for a diagnosis or a teardown
  • You would rather not handle the claim on your own
Allison heavy-duty automatic transmission on the workbench
Allison heavy-duty automatic transmission on the workbench

Before any work, you get it in writing: what the warranty company approved, your deductible and anything the contract does not cover. If a claim is denied or only partly covered, the rest is a written price like any repair, with tax on parts only and your pick of warranty length: 90 days, 1 year or 2 years.

Questions people ask

Do you work with extended warranty companies?
Yes. We help you with the claim from start to finish and work with the adjuster. When the claim is approved, we bill the warranty company directly for what it covers. Send us the name of your warranty company and your contract number, and we walk you through the steps with them.
My car has an extended warranty. What should I do first?
Contact us before you authorize any repair, and have your contract information handy. Repairs started before the warranty company approves them may not be covered, so nothing starts until the claim is approved. We diagnose the problem, help you through the claim and tell you what is approved before any work begins.
Will I have to pay anything?
Usually you pay your deductible and anything the contract does not cover. Some companies also will not pay for the diagnosis or teardown if the claim is denied. We go over what you would owe, in writing, before any work starts.
Can you promise my claim will be approved?
No. That decision belongs to the warranty company and depends on your contract. What we can do is give them a clear diagnosis, answer their questions and keep you posted. If the claim is denied, you get a written price for the repair and you decide, and no is a normal answer.
Do I need my maintenance records?
It helps. Warranty companies sometimes ask for proof the car was maintained, like oil change receipts. Having them ready can keep the claim moving.
Why does a warranty claim take longer than a regular repair?
The work waits on the warranty company's review. Some companies need the transmission partly taken apart to confirm the failure, and some send an adjuster to look at the car. We text you where the claim stands along the way.

Ready to book?

Pick a time. We text you the written price before any work starts.