
The engine runs but the car won't move in Drive or Reverse
When the engine runs but the car will not go, the power is not reaching the wheels. It can be very low fluid, a broken shift cable or linkage, a failed pump or torque converter, or a failure inside the transmission. Do not assume the worst: sometimes it is only a cable, and we rule out the cheap causes first.
What to do right now
- 1Do not force it. Revving the engine or rocking it between Drive and Reverse can wreck a transmission that only needed a cable or a leak fixed.
- 2If the shifter feels loose, or the gear shown on the dash does not change when you move it, tell us. That points to the shift cable or linkage, a much smaller job.
- 3If your car has a transmission dipstick, check it. Almost nothing on the stick, or a red puddle under the car, means the fluid leaked out.
- 4Have it towed through your roadside plan or a tow company, and ask for a flatbed. Dragging an automatic on its drive wheels can hurt it more.
What it usually is
Transmission diagnostics
We check the linkage and the fluid first, then run pressure tests. The cheap causes get ruled out before anyone talks about opening the transmission.
See the serviceTransmission repair
A broken shift cable, a leak that let the fluid run out, or a failed torque converter can each be fixed on its own when the rest of the transmission is healthy.
See the serviceTransmission rebuilds
If the pump or the clutches inside have failed, a rebuild is often the fix. You get the options in writing, with the warranty length you pick: 90 days, 1 year, or 2 years.
See the service